Senior Technical Development Manager (2010-2018)

Senior Technical Development Manager, Data Services TeamDigital River – Minnetonka, MN

Prominent management role leading a team of 7-10 engineers.

Served as “face” of Digital River’s reporting capabilities.

Matured into a true leadership role from both a management of persons and process perspective.

Projects of Note:

· Developed Accounting Team’s Request For Month End Reconciliation of Payment Disbursement To Online Reports

· Solutioned New Service Portal For Internal Persons For Optimize Reporting Experience.

· Client Reporting Suite Design and Deployment

- SSO Security Model Development

- Lead Client Focused Conversations on Data Discovery and Usage

Designed Essential Subject Areas To Provide Clients, Both External

and Internal, Access To Consolidated Reporting Offering The

Immediate Insights

- Expertise in following reporting levels:

o Executive Level KPI

o Payment Authorization Rates, by Method, by Service

o Subscription Reporting – Renewal Rates, Recurring Revenue, Forecasting, Recovery, Cancellations

· Created Statement of Work Process For Data Services Team Which Allowed Team To Bring In Revenue And Be Formally Recognized As Not Just A Cost Center