Subscription Reporting

Subscription Reporting

Subscription Reporting

Project Description: Client reporting didn’t exist for what was quickly becoming the industry standard for software purchasing.

Role: Solution Architect

  • Project lead for Data Services team and was the liaison to the Subscription Development team to learn what functionality the platform had and then decide on what to report on.
  • Competitor/Market Analysis of which competitors were using which functionality and whether they were applicable to our possible
  • Data Pipeline Design Wrote all specifications for Data Services engineers to extract data from platform location became subject matter expert on platform functionality
  • Database Design for storing of data to be reported on table structure, indexing, retention
  • Dashboard design highlight subscription specific KPI
  • Cohort Analysis
  • Renewal Rates
  • Retention Rates
  • Cancellation Rates
  • Payment Failure Reason
  • Face of Data Services Reporting and walked clients through reports and worked through explanation of reports and took in feature requests

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